From the xCenta Essentials Dashboard, click on 'Template Documents'.
A new page will open. Click the highlighted icon (as shown below) next to the template you wish to download.
A new pop up will appear, select 'Original Document', and click 'Finish'
Your downloaded document will then appear at the bottom of your page.
If you are unable to follow these instructions, you may not have the required user permissions. Please contact your Site Administrator.