General

How do I reset my password?
From the login page, click on 'Forgotten your password?' A new page will appear, enter your email address in the space provided and click on ...
Wed, 4 Nov, 2020 at 11:01 AM
Can I change my email address?
Yes.  From the xCenta Essentials Dashboard, click on your Name and Location. A drop down list will load, select 'Location Admin'. A new...
Wed, 4 Nov, 2020 at 11:05 AM
How do I set a new user up?
From the xCenta Essentials Dashboard, click on your Name and Location. A drop down list will appear, click on Location Admin. A new page will a...
Wed, 4 Nov, 2020 at 11:11 AM
How do I cancel my subscription?
Unfortunately, you are unable to cancel your subscription. You have to wait 12 months after signing up until you are able to do this.
Wed, 4 Nov, 2020 at 11:11 AM
How do I log out?
From the xCenta Essentials Dashboard, click on your name in the top right hand corner. A drop down will then appear, click on 'Logout'. ...
Wed, 4 Nov, 2020 at 11:13 AM
How do I send sign up reminders?
From the Dashboard click on your Name and Location.  A drop down list will appear, select Location Admin.   A new page will appear, select ...
Wed, 4 Nov, 2020 at 11:19 AM
How do I change my password?
From the Dashboard. Click on your name and location, and select 'My Settings.' Fill out the relevant information. Then select Save Chan...
Wed, 4 Nov, 2020 at 11:22 AM
How can I access my Company Overview?
From the Essentials Dashboard click the Three Lines on the left-hand side. A drop down will appear. Select 'Company Overview.' A new ...
Wed, 4 Nov, 2020 at 11:26 AM
How can I see other employee's outstanding tasks?
From the Essentials Dashboard, click on the Three Lines on the left-hand side.   A drop-down list will appear. Click on Tasks and then View/Edit Tasks ...
Wed, 4 Nov, 2020 at 11:31 AM
How do I give a user permissions?
From the Essentials Dashboard click on your name and site. A drop down list will show. Select Location Admin. A new page will load. Click on the Ma...
Wed, 4 Nov, 2020 at 3:08 PM